AI & IT Department

Your own AI & IT department.
Without hiring one.

Managed IT and AI for owner-led companies of 20 to 200 people. Accounts, devices, security and backups handled. The systems and automation your operations run on, built and kept running. One accountable lead, fully remote, one monthly retainer.

1
Accountable lead
100%
Remote
20–200
Employees

Too big for duct tape. Too small for a tech team.

01
The owner is the IT department
Accounts, passwords, licences, the vendor who never calls back. It lands on you because there is nobody else.
02
Operations run on spreadsheets and chat
Jobs, approvals and reports live in someone's inbox. It works until that person is out, or the company grows past it.
03
Your IT provider fixes printers, not processes
A classic IT provider keeps the lights on. Nobody builds the systems or the automation your team actually needs.
04
Freelancers ship and leave
A project gets built, the developer moves on, and nobody owns it when it breaks or needs to change.

Hiring a developer, an IT admin and someone who understands AI is three salaries and a management job. This is one monthly line, with one person accountable for all of it.

PART 1 / IT

Managed IT, done remotely

Everything that keeps a modern company running, without anyone needing to visit.

Help desk

Your team asks for help in plain language. An AI first line resolves routine requests; everything else reaches your lead with context attached.

Microsoft 365 / Google Workspace

Licences, mailboxes, shared drives, Teams or Meet, domains and DNS. Set up properly once, then kept clean.

Identity & access

MFA everywhere, single sign-on, onboarding and offboarding in minutes, nobody keeping access after they leave.

Devices & updates

Laptops and phones enrolled in management, updates pushed on a schedule, lost devices locked and wiped remotely.

Security

Endpoint protection, email filtering, phishing training, and a security baseline checked continuously instead of once a year.

Backup & recovery

Email, files and cloud apps backed up off-platform. Restores tested, not assumed.

Monitoring & alerts

Systems watched around the clock by tooling. Real problems reach your lead; noise gets filtered out.

Cloud

Azure and AWS set up, secured and cost-checked. Migrations off old servers when the time comes.

Compliance readiness

Policies, access reviews and evidence collected as you go, so an audit or a client security questionnaire is a week, not a crisis.

Vendors & software

One person who talks to your software vendors, reviews renewals and kills the subscriptions nobody uses.

IT strategy

A plan and a budget for the next 12 months, reviewed with you. The part a fractional CIO would do.

Co-managed IT

Already have someone local for hardware? They keep the cables. We take systems, security, software and AI.

PART 2 / AI

Then AI does the work on top

This is the part a classic IT provider does not do. It is where the hours come back.

01

Routine requests resolve themselves

Password resets, access requests, "how do I" questions. Handled by an AI desk your team can type or talk to.

02

Repeat problems get fixed at the root

The same issue three times is a pattern. It gets found and fixed, not ticketed a fourth time.

03

Agents in daily operations

Intake, follow-ups, approvals, reporting. Built on your data, running inside your accounts.

04

Systems your business runs on

Internal apps, owner dashboards, integrations between the tools you already pay for. Built and maintained, not handed over and forgotten.

Compared honestly

In-house hireManaged IT providerWolrix department
Keeps accounts, devices and security in orderYesYesYes
Builds custom systems and integrationsRarelyNoYes
AI agents running in daily operationsRarelyNoYes
Knows how your business actually runsYesRarelyYes
One person accountable, direct lineYesTicket queueYes
On-site hardware supportYesYesNo, or via your local provider
CostSalary, benefits, managementPer user, per monthOne monthly retainer

Already running

Two companies where Wolrix is the technology department today. Anonymized, NDA-first.

01 / ELECTRICAL CONTRACTOR, US

Started as one project. Became the system the company runs on.

The owner needed one tool. Over the engagement, Wolrix became the company's technology function: the office and the field now work in systems built and maintained by one lead who knows how the business actually runs.

Running today

✓Project management app used by office and field
✓Owner command dashboard across jobs
✓Estimating and QC workflows
✓AI desk the team can talk to, including by voice
02 / TECHNOLOGY SERVICES COMPANY

One internal platform instead of a pile of disconnected tools.

A growing services team with no in-house developers. Wolrix built and runs the operations platform the team works in every day, connected to the vendor tools they already use, with releases on a steady cadence.

Running today

✓Internal operations platform for the whole team
✓Client reporting built from live data
✓Integrations with existing vendor tools
✓Regular, planned releases

How it starts

01
Free audit
Accounts, devices, security, backups, tools and workflows. You get a short written read, whether or not you hire us.
02
15-minute call
Your priorities, what is realistic, which tier fits. No pitch deck.
03
First 30 days
Access and security locked down, backups verified, devices enrolled, the help desk live, and the first automation shipped.
04
Every month after
Run, build, report. Priorities reviewed with you, a written report on what shipped and what is next.

Three tiers. One lead.

One price for the company, not per user, never per hour. The audit tells us which one fits.

Starter

$3,000/mo

Up to 25 people. Get the foundation right.

✓Help desk with AI first line
✓Microsoft 365 / Google Workspace administration
✓Identity, MFA, onboarding and offboarding
✓Device management, updates, endpoint protection
✓Backups with tested restores
✓One workflow automated
✓Monthly report and planning call
✓Response within one business day
Talk about Starter
MOST COMPANIES

Core

$5,000–7,000/mo

25 to 100 people. IT handled, operations automated.

✓Everything in Starter
✓Monitoring and alerting
✓Security baseline checked continuously, phishing training
✓Ongoing builds: internal apps, dashboards, integrations
✓AI agents running in daily operations
✓Vendor and software management
✓Response within four business hours
Talk about Core

Full

From $9,000/mo

100 to 200 people. Technology is how you compete.

✓Everything in Core
✓Cloud infrastructure (Azure / AWS)
✓Compliance readiness and audit evidence
✓Multiple systems built and run in parallel
✓12-month IT strategy and budget
✓Team behind your lead when scope demands
✓Critical issues answered within one business hour
Talk about Full

Software licences (Microsoft, security and backup tools) are billed at cost. You own everything that gets built.

What we do not do

Said up front, so nobody finds out during an outage.

✕On-site visits, hardware repair, cabling, printers
✕Physical network installs and security cameras
✕A 24/7 human security operations centre
✕Reselling hardware

Already have a local IT provider for hardware? Keep them. We work alongside them.

Questions owners ask

How is this different from a managed IT provider?

A managed IT provider keeps devices and accounts running. We do that remotely too, and then build the systems and AI your operations run on. One lead does both, so the person fixing access is the person who understands your workflows.

What if something breaks physically?

Hardware stays with a local provider or the manufacturer. We coordinate them, and most companies already have someone. If you do not, we tell you on the first call.

Why a monthly retainer and not hourly?

Hours reward slow work. You pay for a department that runs, ships and answers. Scope is reviewed with you every month.

What hours do you cover?

Tooling monitors around the clock. People respond within your tier's window on business days, across US and European time zones.

Who do I actually talk to?

One lead, Uros, who learns your business and is accountable for what runs. The team grows behind him when scope demands. You never get a ticket number instead of an answer.

Who owns what gets built?

You do. Code, data, accounts and licences live in your name. If you ever leave, everything stays with you, documented.

Stop being your own IT department.
Start with a 15-minute call.

Or start with the free audit: a written read on your accounts, security, backups and workflows, yours to keep either way.